Frequently Asked Questions
Everything you need to know about our colorful world.
How long will it take to receive my order?
Orders are typically processed within 48 hours. Delivery times vary by location: 2-5 business days for domestic shipping and 7-14 business days for international destinations.
What is your return policy?
We accept returns within 14 days of receipt. Items must be in their original packaging, unworn, and in perfect condition to qualify for a refund.
Do you ship worldwide?
Yes, we ship our fun accessories to almost every country across the globe. Shipping costs and customs duties are calculated at checkout based on your location.
Are your hair claws suitable for all hair types?
Our hair claws are designed to be versatile. We offer different sizes: large claws for thick or long hair, and mini versions perfect for fine hair or half-up styles.
What materials are used for the jewelry and accessories?
Our hair accessories are primarily made from recycled and biodegradable cellulose acetate. Our jewelry is typically made from gold-plated brass or stainless steel to ensure durability and shine.
How can I track my package?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to follow your parcel's journey.